Boost customer engagement and sales with the Turf Care App for artificial turf retailers and sellers. Personalized turf maintenance guides and push notifications keep customers satisfied and connected to your business, leading to an increase in engagement a rise in product sales, and more referrals.
Turf Care App – Your Competitive Edge in Artificial Turf Maintenance
- In the artificial turf industry, customer support often ends when the turf is installed. But homeowners frequently need guidance to maintain their investment, leading to dissatisfaction when they don’t have the proper tools. This lack of post-sale support can leave many retailers with missed upselling opportunities and customer complaints
- The Turf Care App offers a customizable, branded solution that keeps your customers engaged and provides the necessary tools for ongoing maintenance. It also helps you build stronger relationships, improving customer retention and driving additional sales.
The Problem: Lack of Ongoing Customer Engagement
- After the initial purchase, many artificial turf customers are left to fend for themselves. Homeowners often face challenges when trying to maintain their turf—whether it’s dealing with unexpected stains, pest problems, or seasonal maintenance tasks. Without clear guidance, this can lead to dissatisfaction, neglected turf, and missed opportunities for further engagement with your brand.
- Retailers and dealers are missing out on vital touch points to keep customers connected and engaged, leading to lost upsell opportunities for turf care products like cleaning solutions, infill, or professional services.
The Solution: Personalized Turf Care App for Post-Sale Engagement
The Turf Care App solves this post-sale engagement problem by offering a comprehensive, easy-to-use, and fully branded app. Here’s how it benefits both you and your customers:
Key Features:
- Custom Branded App:
Your logo, contact details, and even custom colors (available in the premium package) ensure the app reflects your brand identity. The app becomes a value-added service that reinforces your professionalism long after the sale is made. - Personalized Maintenance Guides:
Homeowners receive detailed guides specific to their turf type, climate, and conditions such as pets or steep hillsides. They’ll know exactly what to do to maintain their lawn, from handling stains like BBQ sauce or gum to managing weeds, pests, and fall leaves. - SMS Messaging (Optional):
Keep your customers engaged year-round with custom SMS messaging. This is the perfect way for your customer to keep you top-of-mind, with seasonal turf care, promotions, and product recommendations. - Direct Product Sales (Optional):
Customers can easily purchase products like cleaning chemicals and infill directly from you inside the app, driving recurring sales for your business and ensuring customers have the tools they need to keep their turf in top condition.
Results You Can Expect
Businesses using the Turf Care App have seen tangible improvements in customer satisfaction, engagement, and sales. Here’s what you can expect:
- Increased Customer Engagement:
Push notifications and personalized turf care guides keep customers regularly interacting with the app and your brand. - More Upsells and Add-on Purchases:
Increase your sales of of cleaning products, infill, and other turf-related services directly through the app. The app offers a seamless way to promote and sell these products, turning maintenance into recurring revenue opportunities. - Improved Customer Satisfaction: Customers receive timely notifications and guides on maintaining their turf, leading to fewer issues and greater satisfaction.
- Increased Customer Retention: By providing ongoing support and valuable tools, customers feel more confident in their turf investment, making them more likely to return for future purchases.
- Better Reviews and More Referrals: Happy customers, who, thanks to you, easily keep their new artificial turf looking beautiful, give better reviews and send more referrals. It’s a win for you and for your customers!
Turf Care App Pricing
We offer affordable pricing that allow you to scale as your business grows:
Standard Package
$200/month + $350 one-time setup fee
Includes:
- Custom branded app (logo and contact info)
- Access to marketing materials (web banners, social media posts, email promotions)
- Personalized maintenance guides by region
- Unlimited custom-branded apps for your customers
Custom Options
Your branded Turf Care App sets you apart from your competition. Add custom options to sell your products directly from your app and /or send promotions to your customers for follow up service and reoccurring sales.
- Direct Product Sales Integration $10/month + $75 for first 10 products one-time setup, additional products $5 each
- SMS Notifications $99/month per 100 SMS messages + $150 one-time setup
Simple Onboarding & Support
We know adopting new technology can be challenging, so we make the process simple. All you need to get started is:
- Customer name
- Phone number
- Zip code
In an Excel sheet.
Our team offers one-on-one onboarding, along with Monday to Friday support (9 am to 5 pm CST) to ensure you’re set up for success.
Get Started with the Turf Care App Today
Ready to see how the Turf Care App can help your business grow? Sign up now to take it for a test drive, or contact us for more information. Whether you want to engage customers long after the sale or boost your product sales, the Turf Care App is the tool you’ve been waiting for.